Interviews:
Person #1: Female,
22-year-old, College Senior at UF
She owns a scooter and has been riding for three to four years. She
feels that having the riding experience that she possesses already, then she
knows how to ride and feels like the course would be a waste of time and could
be better used for studying. This person believes that she doesn’t need these
courses because of the experience she gained already while riding her scooter
over the years.
Person #2: Male,
50-year-old
He also owns a scooter, but he has been riding for 5 years. He is an
older gentleman and thinks that his driving is better than a lot of the college
students that own and ride scooters. Thus, he thinks he would be wasting his
money on a course he feels is unnecessary. He said that if he would’ve started
to ride at a younger age then the courses would be helpful.
Person #3:
Male, 18-year-old, College Freshman at UF
He has just recently purchased a scooter and believes that he would not
benefit from taking the course. He believes that he has great driving skills
and doesn’t think that he could get hurt from not knowing how to properly ride
a scooter. He said, “I’ve just got my scooter and it's easy to ride, what can
be so difficult to know about it?” He also states that all his friends ride
scooters and never took a class on it and doesn’t think he needs them.
Person #4:
Male, 23-year-old, College 5th-year at UF
This individual has owned and ridden a scooter for all five years that
he has been in college. He said, “I don’t care about taking the classes. The
classes are pointless, and I think that I won’t get hurt on it.” He stated that
this class would be a waste of time and rarely anyone gets into accidents on
scooters.
Person #5:
Female, 21-year-old, College Junior at UF
She has owned a scooter for over a year. She
said, “There isn’t that much to get about riding a scooter, why should I take a
class about riding my scooter when it’s so simple?” She also stated that her
scooter driving is just fine so there is nothing to learn or change about it.
She wouldn’t find value in the scooter riding courses that would be offered at
a dealership.
Summary:
After conducting my interviews, I have concluded that there is a group of people that would not like my service that I would be offering to help solve the problem of lack of scooter rider knowledge. The people outside the boundary either don’t own a scooter or have owned a scooter and do not find value in the courses. They feel as though the courses would be a waste of time and money.
The
Who, What, and Why:
Who: The certain people that would fall outside the
boundary are people that don’t own/ride a scooter, people that have owned a
scooter for a year or longer, people that just bought a scooter and just don’t
find value in riding lessons and older people that own a scooter. The people
fall outside the boundary because they see the courses as a waste of time and
money when they could put the time into something else. Certain businesses that
would fall outside the boundary are dealerships that don’t sell scooters
because they wouldn’t find value in offering these courses at their place and
couldn’t offer a discount on a scooter after the successful completion of the course.
What: These scooter courses will help new/ previous
owners with gaining the proper knowledge and safety instructions while riding a
scooter. The need for scooter riding knowledge is not important to people that
don’t want to know how to ride properly and be safe. Also, these people don’t think
that they’ll get hurt while riding and everyone else on the road knows how to
ride. People outside this boundary believe this need is a waste of time and
money.
Why: The
outsiders’ that already own scooters and have been riding for some amount of
time or older people don’t see the lack of knowledge and safety of riding a
scooter a concern. They believe that it is not a concern because they feel as
if their driving is already good enough and they don’t see what is difficult
about riding a scooter. The outsiders are not aware of the dangers while riding
a scooter and the significance of viable rider knowledge and safety.
Descriptive Table
Inside the
Boundary
|
Outside the
Boundary
|
Who is In: Students/people in Florida that fall inside
include those that:
●
Ride or own scooters
●
Have thoughts about buying a
scooter
●
Older
scooter riders that find value in rider knowledge
Scooter dealerships are also included
|
Who is Not: Students/people
in Florida that fall outside are those that:
●
Don’t own/ride a scooter
●
Owned a scooter for more than a
year and older people that don’t understand the value of the scooter rider
knowledge.
Also, any
business that doesn’t sell scooters.
|
What the Need Is: Better
scooter knowledge of riding, parking while being safe riding a scooter on the
road.
|
What the Need is Not: This
course is not vital to be able to ride a scooter safely. The scooter courses
will waste your time and money.
|
Why the Need Exists: It exists because of driving and
safety courses for scooters do not exist in Florida. The
Department of Motor Vehicles (DMV) does not offer these courses because you
don’t need a specific certification to ride a scooter.
|
Alternative Explanations: The outsiders don’t find their lack of knowledge as a concern while riding. Their driving on the road is already good enough “to get by”. Find riding a scooter easy enough to not need classes. They don’t
care about taking a course that will enhance their rider education and safety
on the road.
|
Timmy,
ReplyDeleteI think your choice of providing scooter driving lessons is quite fascinating. I myself own a scooter and I believe that if you have a decent background of using motorized vehicles and regular bicycles, it is not a difficult transition. Maybe this service is better suited for specific age groups other than your chosen demographic of college students. Perhaps it would be better suited for younger people and older people.